Our Management Team
Sushil Radia, Managing Director since 2001, has been the guiding force of the Company, its standards and ethos. His focus has always been to provide quality care and support to all service users, comfort and assurance for the families, recognising that the service must enable the clients to live a better life. Sushil has over 28 years of experience in managing care services to a wide and diverse range of client groups, and has been instrumental in the growth and development of the Company with his management team in taking it from 1 to 21 branches through targeted acquisitions, successful tendering and organic growth in the past 18 years.
Sushil was a non-executive director of the UKHCA, Chairman of Counsel and Care (an advisory service for the elderly, now part of Independent Age) and a Trustee of The Centre for Policy on Ageing, and currently acts as a Trustee for the following organisations that are all devoted to the caring sector:
- The Royal Masonic Benevolent Institution (which operates 17 care homes for the elderly), heading their Audit and Risk Committee
- St Luke’s Hospice (Kenton & Harrow)
In 2011 he was awarded “The Outstanding Contribution to Social Care Award” by the Great British Care Awards.
Alison Foster, Director of Operations, and originally joined Westminster Homecare as Operations Manager in 2005, prior to taking on her current role in 2006.
Alison has over 25 years experience in the care sector; 8 of these in Residential/Nursing care and Hospitals and, more recently, 17 years in domiciliary care – 6 years working in a managerial role and 11 years experience at Executive Directorship level.
As part of our Senior Management Team, Alison is responsible for overseeing Operations, Contract Management and developing positive relationships with Local Authorities, CCGs, CQC and other professional organisations. She is also heavily involved in integrating new acquisitions, including all staffing and operational matters, as well as writing and implementation of policies and procedural updates in line with current standards, good practice and legislation.
Alison is currently progressing through an MBA (Masters in Business Administration) and aims to use this to drive business forward at a strategic level.
Trevor Gates, Deputy Director of Operations joined Westminster Homecare as Operations Manager in November 2010.
Trevor has over 17 years experience working within the care sector and started as a care worker working in Residential/Nursing homes and Hospitals in Hampshire. Trevor starting working in domiciliary care in 2003 as Care Coordinator, and then his career progressed to Branch Manager in 2004 and the Regional Manager from 2005 onwards.
As part of our Senior Management Team, Trevor is responsible as operations manager for 6 busy branches based in London and Kent. Trevor’s is also responsible for contract management and developing positive relationships with Local Authorities, CCGs, CQC and other professional organisations. He is also heavily involved in integrating new acquisitions, including all staffing and operational matters, as well as leading his team of managers to provide an excellent quality service to enable people to live a better life.
To view information about the Operations Team as well as specific branch members, please see our Branches page.
Our Care Workers
With the ongoing leadership of the Company’s Managing Director and Senior Management Team, Westminster Homecare’s team of Care Practitioners are dedicated to supporting people whatever their age or ability in their own home environment.
Our 3,000 strong care team consists of sensitive, compassionate and highly trained individuals, experienced in delivering care and support that is tailored to the specific needs of our Customers. To achieve this, we will ensure that your personal Care Practitioner is closely matched based on the support you require and your individual needs, and the skills / experience required to support these needs.
Security & Safeguarding
Prior to commencing employment with Westminster Homecare, all new care staff go through an extensive selection process. This includes a stringent checking and vetting procedure which incorporates face-to-face interviews, reference checks and an enhanced Disclosure and Barring Service (DBS) check (formerly the Criminal Records Bureau (CRB) check).
When selecting these individuals, we look for:
- Respect for the dignity of others
- Honesty and integrity
- Aptitude and professional competence
- Punctuality and reliability
Training & Development
Prior to delivering any care, all our our Care Practitioners undergo a period of induction training to ensure they are equipped with the necessary skills, knowledge and experience to support our Customers. Induction training is in line with the Skills for Care Induction Standards and provided by our in-house Training Academy and includes:
- First Aid Awareness
- Health and Safety
- Moving and Handling
- Adult Safeguarding Awareness
- Dementia (the person-centered approach)
- Fire Safety
- Food Hygiene
- Infection Control
- Hoist Training
Each Care Practitioner will then spend time shadowing an experienced senior member of staff to ensure competency and highlight any need for further training.
After completing Induction training, staff are then supported to undertake training in specialist areas of care, including but not limited to:
- Dementia, Alzheimer’s and Mental Health
- Recognition/understanding of ethnic priorities: culture/religion/race/gender/life-styles;
- Physical Disabilities/Multiple Sclerosis/Parkinson’s/Cerebral Palsy
- Palliative Care/Death, Dying and Bereavement
Our in-house training can also tailor training specific to your needs or access external training support if required, via our external training partners.